01. Data Controller Information
For the purposes of the General Data Protection Regulation (GDPR) and other data protection laws:
Data Controller:
iMark Infotech Pvt Ltd
Address:
3rd Floor, Block- B and C, DLF IT PARK, Plot-22 & 23, Phase - I, Sector 13, Chandigarh, Sukteri, Chandigarh 160101, India
Data Protection Contact: [email protected]
Contact Person: Karan Garg (Sr. Security & DevSecOps Engineer)
02. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Where required by GDPR, CCPA, or other applicable laws, we will obtain explicit consent before collecting personal information.
03. Information Collection and Use
The personal information that you are asked to provide, and the reasons you are asked to provide it, will be made clear at the point of collection.
We may collect the following categories of information:
A. Information You Provide Directly
This may include:
B. Account Registration Information
When registering for an account, we may request:
Name
Email
Company Profile Details
Address
Contact Details
C. Usage & Analytics Data (Automatically Collected)
This includes:
04. Legal Basis for Processing (GDPR Article 6)
We process personal data under the following lawful bases:
Contractual Necessity: To provide access to services you have subscribed to.
Legitimate Interest: To improve our website, monitor performance, prevent fraud, and enhance security.
Consent: For activities such as marketing communications and non-essential cookies.
Legal Obligation: Where disclosure is required by law.
05. How We Use Your Information
We use collected information to:
Provide, operate, and maintain our website and services
Improve, personalize, and expand features
Understand usage patterns and analytics
Develop new tools and functionality
Communicate with you via email or partners (support, updates, marketing)
Send transactional or promotional emails (with opt-out options)
Prevent fraudulent activity
Enforce terms and comply with legal obligations
06. Data Retention Policy
We retain personal data only as long as necessary for:
Retention periods differ by data type:
User account data: retained while account is active, and up to 12 months after deletion
Analytics data: retained up to 24 months
Communication logs: retained up to 18 months
Legal & compliance records: retained as required by law
Upon expiration of retention, data is securely deleted or anonymized.
07. International Data Transfers
We may store or process data in locations outside your country. Where personal data is transferred outside the EU/EEA, we ensure appropriate safeguards such as:
08. Log Files
Agency Dashboard follows standard procedures of using log files for security and operational analytics. Information may include:
IP addresses
Browser type
ISP
Date/time stamp
Referring/exit pages
Click counts
This information is not linked to personally identifiable information.
09. Cookies and Web Beacons
We use cookies to store user preferences and improve user experience.
Users may disable cookies via browser settings. More information about cookies is available from standard resources.
10. Advertising Partners & Third-Party Cookies
Third-party advertisers may use:
Cookies
JavaScript
Web Beacons
These manage personalization and campaign tracking. Agency Dashboard does not control or access third-party cookies.
11. Third-Party Privacy Policies
Our Privacy Policy does not apply to other websites or advertisers. We encourage users to review respective third-party policies.
Users can opt-out of personalized advertising via browser settings.
12. CCPA Privacy Rights (California)
Under the CCPA, California consumers have the right to:
Request disclosure of collected data categories
Request deletion of personal data
Request that data not be sold
Agency Dashboard does not sell personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
13. GDPR Data Protection Rights
Users are entitled to:
Access: Request copies of personal data
Rectification: Correct inaccurate data
Erasure: Delete data under certain conditions
Restrict Processing: Request limitation of data processing
Object to Processing: Object to our processing of your personal data
Data Portability: Request transfer of data to another organization or directly to you
Requests will be processed within 30 days. To exercise rights, contact: [email protected]
14. Children's Privacy
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
We do not knowingly collect personal data from children under 13. If such data is detected, we will delete it promptly upon notice. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately.
15. YouTube API Services
We use YouTube API Services to display data. Access can be revoked at any time via Google Security Settings.
YouTube data handling complies with Google API Services User Data Policy.
16. Service Providers & Sub-Processors
We may engage trusted third-party providers for:
Analytics
Hosting
Communication
Ad delivery
Payment processing
These parties are contractually bound to confidentiality and security obligations and cannot use data for unrelated purposes.
Example Providers Include:
18. SEO Extension
Information We Collect
Our browser extension may collect:
-
Browsing History
We may collect and store information about the websites you visit and your interactions with them to improve our services and provide personalized content.
-
Website Content
The Extension may access and collect data from websites you visit, including text and media content, to enhance your user experience and enable specific features.
-
Location Data
We may collect location data to offer location-based services and improve the relevance of content.
How We Use Your Information
Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Updates to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. Please review it periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at [email protected]
19. Agency Dashboard Screenshot
This extension uses and processes screenshots taken from your current tab as permitted under Google API Services User Data Policy. We adhere strictly to the Limited Use requirements. Your data is handled securely and can be saved locally to your system/device or to your Google Drive.
Learn more about our data practices and your rights: Google API Services User Data Policy
Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at [email protected]
20. Security Measures (ISO 27001 / SOC 2 Alignment)
We implement administrative, technical, and physical safeguards, including:
Encryption at rest and in transit
Role-based access controls (RBAC)
Network and application firewalls
Regular security audits and vulnerability assessments
Incident response procedures
Employee confidentiality agreements
While no method of transmission is 100% secure, we follow recognized industry standards.
21. Breach Notification
In the event of a data breach, we will notify affected users and regulators in compliance with applicable laws, including GDPR Article 33 requirements.
22. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices. Updated versions will be posted publicly and include revision dates.
23. Contact Us
If you have questions, concerns, or data subject requests, contact:
Email: [email protected]
Address: 3rd Floor, Block- B and C, DLF IT PARK, Plot-22 & 23, Phase - I, Sector 13, Chandigarh, Sukteri, Chandigarh 160101, India
Data Protection Contact: Karan Garg (Sr. Security & DevSecOps Engineer)