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Privacy Policy

At Agency Dashboard, accessible from www.agencydashboard.io, one of our main priorities is the privacy and security of our visitors' personal data. This Privacy Policy describes what information we collect, how we use it, our legal basis for processing (GDPR), your rights, and our security practices aligned with international standards.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or collect in Agency Dashboard. This policy does not apply to information collected offline or via channels other than this website.

If you have any questions or require more information about our Privacy Policy, please contact us.

01. Data Controller Information

For the purposes of the General Data Protection Regulation (GDPR) and other data protection laws:

Data Controller:
iMark Infotech Pvt Ltd

Address:
3rd Floor, Block- B and C, DLF IT PARK, Plot-22 & 23, Phase - I, Sector 13, Chandigarh, Sukteri, Chandigarh 160101, India

Data Protection Contact: [email protected]

Contact Person: Karan Garg (Sr. Security & DevSecOps Engineer)

03. Information Collection and Use

The personal information that you are asked to provide, and the reasons you are asked to provide it, will be made clear at the point of collection.

We may collect the following categories of information:

A. Information You Provide Directly

This may include:

  • Name

  • Company Name

  • Email Address

  • Telephone Number

  • Address

  • Message content & attachments

B. Account Registration Information

When registering for an account, we may request:

  • Name

  • Email

  • Company Profile Details

  • Address

  • Contact Details

C. Usage & Analytics Data (Automatically Collected)

This includes:

  • IP address

  • Browser type

  • Device type

  • Time stamps

  • Referring pages

  • Clickstream data

  • Geographic region (approximate)

04. Legal Basis for Processing (GDPR Article 6)

We process personal data under the following lawful bases:

  • Contractual Necessity: To provide access to services you have subscribed to.

  • Legitimate Interest: To improve our website, monitor performance, prevent fraud, and enhance security.

  • Consent: For activities such as marketing communications and non-essential cookies.

  • Legal Obligation: Where disclosure is required by law.

05. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our website and services

  • Improve, personalize, and expand features

  • Understand usage patterns and analytics

  • Develop new tools and functionality

  • Communicate with you via email or partners (support, updates, marketing)

  • Send transactional or promotional emails (with opt-out options)

  • Prevent fraudulent activity

  • Enforce terms and comply with legal obligations

06. Data Retention Policy

We retain personal data only as long as necessary for:

  • The purpose it was collected for

  • Compliance with legal requirements

  • Contractual obligations

Retention periods differ by data type:

  • User account data: retained while account is active, and up to 12 months after deletion

  • Analytics data: retained up to 24 months

  • Communication logs: retained up to 18 months

  • Legal & compliance records: retained as required by law

Upon expiration of retention, data is securely deleted or anonymized.

07. International Data Transfers

We may store or process data in locations outside your country. Where personal data is transferred outside the EU/EEA, we ensure appropriate safeguards such as:

  • EU Standard Contractual Clauses (SCCs)

  • Adequacy Decisions

  • Binding Corporate Rules (BCRs)

08. Log Files

Agency Dashboard follows standard procedures of using log files for security and operational analytics. Information may include:

  • IP addresses

  • Browser type

  • ISP

  • Date/time stamp

  • Referring/exit pages

  • Click counts

This information is not linked to personally identifiable information.

09. Cookies and Web Beacons

We use cookies to store user preferences and improve user experience.

Users may disable cookies via browser settings. More information about cookies is available from standard resources.

10. Advertising Partners & Third-Party Cookies

Third-party advertisers may use:

  • Cookies

  • JavaScript

  • Web Beacons

These manage personalization and campaign tracking. Agency Dashboard does not control or access third-party cookies.

11. Third-Party Privacy Policies

Our Privacy Policy does not apply to other websites or advertisers. We encourage users to review respective third-party policies.

Users can opt-out of personalized advertising via browser settings.

12. CCPA Privacy Rights (California)

Under the CCPA, California consumers have the right to:

  • Request disclosure of collected data categories

  • Request deletion of personal data

  • Request that data not be sold

Agency Dashboard does not sell personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

13. GDPR Data Protection Rights

Users are entitled to:

  • Access: Request copies of personal data

  • Rectification: Correct inaccurate data

  • Erasure: Delete data under certain conditions

  • Restrict Processing: Request limitation of data processing

  • Object to Processing: Object to our processing of your personal data

  • Data Portability: Request transfer of data to another organization or directly to you

Requests will be processed within 30 days. To exercise rights, contact: [email protected]

14. Children's Privacy

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

We do not knowingly collect personal data from children under 13. If such data is detected, we will delete it promptly upon notice. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately.

16. Service Providers & Sub-Processors

We may engage trusted third-party providers for:

  • Analytics

  • Hosting

  • Communication

  • Ad delivery

  • Payment processing

These parties are contractually bound to confidentiality and security obligations and cannot use data for unrelated purposes.

Example Providers Include:

  • Google Analytics (Analytics)

  • Google Ads (Advertising)

  • Cloud Providers / Hosting Platforms

18. SEO Extension

Information We Collect

Our browser extension may collect:

  • Browsing History

    We may collect and store information about the websites you visit and your interactions with them to improve our services and provide personalized content.

  • Website Content

    The Extension may access and collect data from websites you visit, including text and media content, to enhance your user experience and enable specific features.

  • Location Data

    We may collect location data to offer location-based services and improve the relevance of content.

How We Use Your Information

  • Extension Improvement

    Data is utilized to enhance and optimize the functionality of the Extension, ensuring a better user experience.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Please review it periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [email protected]

19. Agency Dashboard Screenshot

This extension uses and processes screenshots taken from your current tab as permitted under Google API Services User Data Policy. We adhere strictly to the Limited Use requirements. Your data is handled securely and can be saved locally to your system/device or to your Google Drive.

Learn more about our data practices and your rights: Google API Services User Data Policy

Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [email protected]

20. Security Measures (ISO 27001 / SOC 2 Alignment)

We implement administrative, technical, and physical safeguards, including:

  • Encryption at rest and in transit

  • Role-based access controls (RBAC)

  • Network and application firewalls

  • Regular security audits and vulnerability assessments

  • Incident response procedures

  • Employee confidentiality agreements

While no method of transmission is 100% secure, we follow recognized industry standards.

21. Breach Notification

In the event of a data breach, we will notify affected users and regulators in compliance with applicable laws, including GDPR Article 33 requirements.

22. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices. Updated versions will be posted publicly and include revision dates.

23. Contact Us

If you have questions, concerns, or data subject requests, contact:

Email: [email protected]

Address: 3rd Floor, Block- B and C, DLF IT PARK, Plot-22 & 23, Phase - I, Sector 13, Chandigarh, Sukteri, Chandigarh 160101, India

Data Protection Contact: Karan Garg (Sr. Security & DevSecOps Engineer)

Our extension for Google Chrome is now available